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Privacy Policy

1. Data Controller​

The data controller is: Connection golf academy LTD
Registered address: 20 Wenlock Road, London, England, N1 7GU
Email: info@connectiongolfacademy.com
 

2. Data We Collect

We collect personal data that you provide to us directly, including:

  • Identification and contact details (e.g., name, email address);

  • Information relating to your training and golf practice;

  • Content you submit voluntarily (e.g., text, images, videos).

We may also collect limited technical data (e.g., IP address, device/browser information) if you use our website, depending on the cookies and tools enabled. 

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3. Why We Use Your Data

We use personal data to:

  • Provide coaching services and personalised follow-up;

  • Deliver advice tailored to your training;

  • Communicate with you about your sessions and purchased services;

  • Manage newsletter subscriptions and service updates.

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4. Lawful Bases for Processing

We process personal data under one or more lawful bases under Article 6 UK GDPR, including:

  • Contract: to provide coaching services you purchase or request; 

  • Consent: for newsletters and where you choose to submit certain optional content or preferences;

  • Legitimate interests (where applicable): to operate and improve our services, handle enquiries, and maintain website security (balanced against your rights).

Where we process any special category data (e.g., health information such as a medical certificate), we will also rely on an applicable Article 9 condition (for example, explicit consent or another appropriate condition depending on the situation). 

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5. Use of Videos and Submitted Content

Videos, images, and other content you submit are used exclusively to deliver your personal coaching.
If we wish to use your content for educational, marketing, or instructional purposes, we will request your explicit prior consent.

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6. Who We Share Data With

We do not sell your personal data.
We may share personal data with trusted service providers who process data on our behalf (for example: website hosting, email delivery, scheduling tools, payment processors, and IT support). These providers are bound by contractual obligations to keep your data secure and use it only for agreed purposes. 

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7. International Transfers

If any of our service providers access or store your data outside the UK, this may constitute an international transfer. Where required, we use appropriate safeguards under UK GDPR (such as adequacy decisions or recognised contractual safeguards) and apply appropriate risk assessments. 

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8. How Long We Keep Data

We keep personal data only as long as necessary for the purposes described above. Typical retention periods are:

  • Coaching content (videos/images): [e.g., 12 months after last coaching activity];

  • Client communications and records: [e.g., 24 months after last activity];

  • Invoices and payment records: retained as required by applicable tax/accounting rules.
    We may keep some data longer if required by law or to establish, exercise, or defend legal claims. 

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9. Security

We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration, or disclosure.

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10. Your Rights

Under UK GDPR, you have rights including:

  • Access, rectification, erasure, restriction, objection, and data portability;

  • The right to withdraw consent at any time where we rely on consent (this does not affect processing already carried out); 

  • The right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been used unlawfully. 

You can exercise your rights by contacting us at info@connectiongolfacademy.com.

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12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. The current version is the one published on the website.

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